马来西亚旅游保险 你了解多少?分享来自 马来西亚医疗保险机构 (MMI)

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对于旅游保险 你了解多少?

分享来自

马来西亚医疗保险机构 (MMI)

马来西亚值得信赖,经验丰富及规模最大的医疗和健康保险业务方案服务提供组织

Malaysia Medical Insurance Organization (MMI)

Your Trusted Malaysia Medical Insurance Risk Management Advisory Provider.

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Head Office,

158-3-7, BLOK 158, KOMPLEKS MALURI,

JALAN JEJAKA, TAMAN MALURI,CHERAS,

55100 KUALA LUMPUR, MALAYSIA.

MMI careline +603-92863323

mmicare@medicalinsurance.com.my

www.medicalinsurance.com.my

对于旅游保险 你了解多少?

除了人寿保险、储蓄保险、医药保险……还有一个保险,平日没必要,在特定时期才需要的,那就是旅游保险,只是大家对它的了解有多深呢?

马航MH370事件沸腾至今,任何一个“发现”都足以牵动全球人的神经,保险索赔更是其中一项极其重要的后续发展。

目前,有鉴于马航事件为特殊情况,大马寿险公会已发出指示,会优先处理时间理赔工作,在获得死亡证明书之前,家属可以提前申请索取赔偿,一旦确定索赔者身分,就会在一星期内安排赔偿(仅限我国公民)。

儘管“事故”仍未盖棺论定,但根据各国主要媒体报导,在关注寻找失踪飞机之际,保险公司、航空公司、乘客、律师之间的索赔法律战,早已酝酿就绪等待上演。当然,无论“真相”或最终索赔结果,都需要时间才能有答桉。

人生总会遭遇大大小小不可预知的风险,灾难事故等大事轮不到我们来掌控,但如何从这些惨痛经验中取得启发与反思,将出游的意外风险转嫁,是我们应该从中学习的重要小事。旅游保险,正是其一。

但是,关于旅游保险,你真的懂吗?还是从来没买过?MMI AC 指出,马来西亚人对于这个旅游保险的认知程度的确有待加强:“其实,不要说一般人,连我身边的朋友都很少会购买这类型保险,主要原因是他们认为已经购买了个人寿险和意外险,所以根本不需要再购买旅游保险,这是个很普遍的迷思。

相似于意外险,但利益更多

虽然旅游保险的保障范围跟意外险有些相似,但有些利益是意外险或其他保险所无法提供的,例如:人寿保险只赔偿死亡和终身残废,医药卡在国外超过90天就不能使用。我举个例子,假设一个人突然在国外罹患严重疾病(当地没有医院可以提供相关服务)或死亡,必须返回马来西亚,当中所涉及的遣送费用,并不包括在人寿保险和医药卡的保障范围,但旅游保险就可以提供相关的保障。意外事故、空难、第三方索赔、遣送费用等都是旅游保险的保障范围。”

保个万一但不是随便购买

旅游人人爱,但旅游保险却往往“乏人问津”,人们很少会主动选择购买旅游保险,甚至在购买廉航机票时也会删除保险选项(除非参加规定购买保险的旅行团),除了欠缺风险意识,对旅游保险认识不足及存有迷思也是原因。

有必要购买旅游保险吗?“绝对必要!我与家人几乎每次出国,都会买旅游保险。

人在国外,很多时候都是人生地不熟,免不了会面对语言、文化的差异。万一在国外因为一场意外或病倒,从办理入院和医疗费用都有可能成为一个难题,旅游保险就能发挥作用。很多人会想到要省下小钱,却忽略了万一不幸发生事故,可能会面对更大的麻烦和压力。”

至于旅游保险要买多少才足够?他说其实很难一概而论,必须根据个人能力和财务需求来决定:“我建议还是看个人能力和需求。另外,旅游保险不见得是买得越多,赔偿越多,原因在于有些公司会列明,若在同一间公司购买超过一份旅游保险,只会以一份旅游保险来做出赔偿。”

买多或买少没有绝对答桉,但唯一肯定的是,遨游四海之前,除了事前妥善规划行程,也应该考虑购买旅游保险,做好有备无患的安全保障。

了解类型,保障权益

目前,我国常见的旅游保险主要包括以下几种:

信用卡公司赠送

使用信用卡购买飞机票时,信用卡公司/发卡银行本身赠送。“由于这是免费的,所以一般涵盖的保障范围可能比较少,通常会注重在旅游期间意外死亡/终身残废(包括空难事件),而且多半不包括国外的医药保险,但也有例外情况,必须视不同信用卡公司的条规而定。”

个人购买

购买飞机票时/后,可以上网或者向保险代理员购买个人旅游保险。这类保险涵盖的范围比较广,主要包括:意外死亡、终身残废、医药保险、第三方损失等等。另外,也可再细分为单程或者双程旅游保险(例如:到国外读书,通常只需购买单程旅游保险,然后再购买当地的医疗保险。)

公司购买

如果是公司为员工购买的旅游保险,必须确定保单拥有者是公司还是员工。同时必须确定填写提名人(受益人)的资料。

万一保单拥有者是公司,那么保险赔偿金将会归公司。并不是归员工的家属。另外,虽然公司有责任/义务为出差员工购买旅游保险,但我国法律并没有强制规定一定要购买。”他提醒因公出差的员工,最好向公司清楚询问这些相关事项,例如:是否有购买旅游保险、谁才是受益人等。

家庭配套旅游保险

另外,旅游保险也可分为个人或者家庭配套旅游保险,家庭配套比较便宜,但相对保额方面也有固定的限制。

年限旅游保险

旅游保险多数是以个别旅游次数来做计算。对于一年内频密出国的人,可以考虑购买年限旅游保险,保费会比较便宜。

MMI AC 表示,大部分国家的旅游保障内容都一样,只是保费会根据旅游地点而有所差异。我国旅游保险通常会以旅游地点划分为本地、亚洲地区、世界性区域(例如:美国/加拿大)。本地与亚洲会比较便宜,主要的考量因素包括地理环境、气候/天灾、政治因素、恐怖袭击、战争以及其他可能性等。

弄清细节免得届时没得赔!

买保险最气的是,就是你需要的,它统统不赔,如何才能最大程度保障自己的权益?

购买旅游保险时,必须诚实透露你的工作性质,健康状况以及出国理由等,原因是这些都会影响保险公司对你风险评估。

AC提醒民众在购买旅游保险前,务必要清楚搞懂以下几件事:

˙确定清楚填写受益人资料,同时让他们知道你有购买旅游保险。

˙向保险公司索取紧急电话,以防万一在国外面对一些困境,可以第一时间联络保险公司。

˙购买旅游保险最好提前购买,不要等到旅行当天才买,有些保险公司会拒绝当天投保的情况。另一个好处是可以提前确认保单合同内容,以及核对个人和受益人资料等等。

万一在国外被打抢,掠夺或由于其他因素蒙受损失,都必须在当地时间24小时内报警。因为这些将会在后期申请理赔列入考量因素。

了解自己所购买的旅游保险。确认该旅游保险的保障范围,以及不给予保障的事项。例如:医疗费用的理赔是根据本地费用为准,而不是外汇转换率,行李箱延迟的赔偿仅限于旅游目的地等等。

根据旅游保险配套、目的地、保障天数,评估需要支付多少保费才是合理的

确认每项利益是否存在需个人自行承担的费用。

处理保险索赔问题的单位

旅游保险索赔出问题?首先,可以向各自的保险公司投诉,由公司进行处理。如果不满意保险公司的处理方式或得不到合理的答覆,再进一步向下列有关部门投诉,主动争取自己的权益。

更多旅游知识,请游览 www.medicalinsurance.com.my

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Kurnia Group Hospital and Surgical Medical Insurance USJ

Kurnia Group Hospital and Surgical Medical Insurance Damansara

Kurnia Group Hospital and Surgical Medical Insurance Kota Damansara

Kurnia Group Hospital and Surgical Medical Insurance Kepong

Kurnia Group Hospital and Surgical Medical Insurance Sungai Buluh

Kurnia Group Hospital and Surgical Medical Insurance Rawang

Kurnia Group Hospital and Surgical Medical Insurance Jalan Ipoh

Kurnia Group Hospital and Surgical Medical Insurance Selayang

Kurnia Group Hospital and Surgical Medical Insurance Gombak

Kurnia Group Hospital and Surgical Medical Insurance Wangsa Maju

Kurnia Group Hospital and Surgical Medical Insurance Setapak

Kurnia Group Hospital and Surgical Medical Insurance Kajang

Kurnia Group Hospital and Surgical Medical Insurance Sungai Long

Kurnia Group Hospital and Surgical Medical Insurance Mahkota Cheras

Kurnia Group Hospital and Surgical Medical Insurance Seri Kembangan

Kurnia Group Hospital and Surgical Medical Insurance Kajang

Kurnia Group Hospital and Surgical Medical Insurance KL

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Tokio Marine Group Hospital and Surgical Medical Insurance Kuala Lumpur Malaysia

Tokio Marine Group Hospital and Surgical Medical Insurance Kuala Lumpur

Tokio Marine Group Hospital and Surgical Medical Insurance Selangor

Tokio Marine Group Hospital and Surgical Medical Insurance Cheras

Tokio Marine Group Hospital and Surgical Medical Insurance Ampang

Tokio Marine Group Hospital and Surgical Medical Insurance Kampung Pandan

Tokio Marine Group Hospital and Surgical Medical Insurance Pandan Jaya

Tokio Marine Group Hospital and Surgical Medical Insurance Pandan Perdana

Tokio Marine Group Hospital and Surgical Medical Insurance Pandan Indah

Tokio Marine Group Hospital and Surgical Medical Insurance Taman Cheras

Tokio Marine Group Hospital and Surgical Medical Insurance Taman Pertama Cheras

Tokio Marine Group Hospital and Surgical Medical Insurance Taman Segar Cheras

Tokio Marine Group Hospital and Surgical Medical Insurance Taman Midah

Tokio Marine Group Hospital and Surgical Medical Insurance Bandar Tun Razak

Tokio Marine Group Hospital and Surgical Medical Insurance Taman Billion

Tokio Marine Group Hospital and Surgical Medical Insurance Taman Mewah

Tokio Marine Group Hospital and Surgical Medical Insurance Balakong

Tokio Marine Group Hospital and Surgical Medical Insurance Bangsar

Tokio Marine Group Hospital and Surgical Medical Insurance Pantai Dalam

Tokio Marine Group Hospital and Surgical Medical Insurance Jalan Kelang Lama

Tokio Marine Group Hospital and Surgical Medical Insurance Kuchai Lama

Tokio Marine Group Hospital and Surgical Medical Insurance Sungai Besi

Tokio Marine Group Hospital and Surgical Medical Insurance Puchong

Tokio Marine Group Hospital and Surgical Medical Insurance Shah Alam

Tokio Marine Group Hospital and Surgical Medical Insurance PJ

Tokio Marine Group Hospital and Surgical Medical Insurance Petaling Jaya

Tokio Marine Group Hospital and Surgical Medical Insurance Seri Petaling

Tokio Marine Group Hospital and Surgical Medical Insurance Desa Petaling

Tokio Marine Group Hospital and Surgical Medical Insurance Subang

Tokio Marine Group Hospital and Surgical Medical Insurance USJ

Tokio Marine Group Hospital and Surgical Medical Insurance Damansara

Tokio Marine Group Hospital and Surgical Medical Insurance Kota Damansara

Tokio Marine Group Hospital and Surgical Medical Insurance Kepong

Tokio Marine Group Hospital and Surgical Medical Insurance Sungai Buluh

Tokio Marine Group Hospital and Surgical Medical Insurance Rawang

Tokio Marine Group Hospital and Surgical Medical Insurance Jalan Ipoh

Tokio Marine Group Hospital and Surgical Medical Insurance Selayang

Tokio Marine Group Hospital and Surgical Medical Insurance Gombak

Tokio Marine Group Hospital and Surgical Medical Insurance Wangsa Maju

Tokio Marine Group Hospital and Surgical Medical Insurance Setapak

Tokio Marine Group Hospital and Surgical Medical Insurance Kajang

Tokio Marine Group Hospital and Surgical Medical Insurance Sungai Long

Tokio Marine Group Hospital and Surgical Medical Insurance Mahkota Cheras

Tokio Marine Group Hospital and Surgical Medical Insurance Seri Kembangan

Tokio Marine Group Hospital and Surgical Medical Insurance Kajang

Tokio Marine Group Hospital and Surgical Medical Insurance KL

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Pacific Group Hospital and Surgical Medical Insurance Kuala Lumpur Malaysia

Pacific Group Hospital and Surgical Medical Insurance Kuala Lumpur

Pacific Group Hospital and Surgical Medical Insurance Selangor

Pacific Group Hospital and Surgical Medical Insurance Cheras

Pacific Group Hospital and Surgical Medical Insurance Ampang

Pacific Group Hospital and Surgical Medical Insurance Kampung Pandan

Pacific Group Hospital and Surgical Medical Insurance Pandan Jaya

Pacific Group Hospital and Surgical Medical Insurance Pandan Perdana

Pacific Group Hospital and Surgical Medical Insurance Pandan Indah

Pacific Group Hospital and Surgical Medical Insurance Taman Cheras

Pacific Group Hospital and Surgical Medical Insurance Taman Pertama Cheras

Pacific Group Hospital and Surgical Medical Insurance Taman Segar Cheras

Pacific Group Hospital and Surgical Medical Insurance Taman Midah

Pacific Group Hospital and Surgical Medical Insurance Bandar Tun Razak

Pacific Group Hospital and Surgical Medical Insurance Taman Billion

Pacific Group Hospital and Surgical Medical Insurance Taman Mewah

Pacific Group Hospital and Surgical Medical Insurance Balakong

Pacific Group Hospital and Surgical Medical Insurance Bangsar

Pacific Group Hospital and Surgical Medical Insurance Pantai Dalam

Pacific Group Hospital and Surgical Medical Insurance Jalan Kelang Lama

Pacific Group Hospital and Surgical Medical Insurance Kuchai Lama

Pacific Group Hospital and Surgical Medical Insurance Sungai Besi

Pacific Group Hospital and Surgical Medical Insurance Puchong

Pacific Group Hospital and Surgical Medical Insurance Shah Alam

Pacific Group Hospital and Surgical Medical Insurance PJ

Pacific Group Hospital and Surgical Medical Insurance Petaling Jaya

Pacific Group Hospital and Surgical Medical Insurance Seri Petaling

Pacific Group Hospital and Surgical Medical Insurance Desa Petaling

Pacific Group Hospital and Surgical Medical Insurance Subang

Pacific Group Hospital and Surgical Medical Insurance USJ

Pacific Group Hospital and Surgical Medical Insurance Damansara

Pacific Group Hospital and Surgical Medical Insurance Kota Damansara

Pacific Group Hospital and Surgical Medical Insurance Kepong

Pacific Group Hospital and Surgical Medical Insurance Sungai Buluh

Pacific Group Hospital and Surgical Medical Insurance Rawang

Pacific Group Hospital and Surgical Medical Insurance Jalan Ipoh

Pacific Group Hospital and Surgical Medical Insurance Selayang

Pacific Group Hospital and Surgical Medical Insurance Gombak

Pacific Group Hospital and Surgical Medical Insurance Wangsa Maju

Pacific Group Hospital and Surgical Medical Insurance Setapak

Pacific Group Hospital and Surgical Medical Insurance Kajang

Pacific Group Hospital and Surgical Medical Insurance Sungai Long

Pacific Group Hospital and Surgical Medical Insurance Mahkota Cheras

Pacific Group Hospital and Surgical Medical Insurance Seri Kembangan

Pacific Group Hospital and Surgical Medical Insurance Kajang

Pacific Group Hospital and Surgical Medical Insurance KL

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Malaysia Medical Insurance Organization (MMI)

Malaysia Medical Insurance Organization (MMI)
Your Trusted Malaysia Medical Insurance Advisory Organization

MMI careline : +603-92863323

mmicare@medicalinsurance.com.my

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Medical Insurance and Life Protection Insurance Planning and Risk Management Advisory

With Medical and Life protection insurance planning, the first question is always, “How much is enough?” Whether  you need medical and life insurance at all and, if you do, the best amount of medical and life insurance  coverage needed depends on your particular circumstances.

Many people start thinking about medical & life insurance when they marry and have children. But,  even if you aren’t married, you may have someone else, such as a parent or  sibling, who depends on you for financial support. The longer your dependents  need support the greater your need for coverage.

Our MMI senior advisors will help you figure out how much additional medical and life insurance coverage you need,  if any. If you discover you need additional medical and life insurance coverage and you are still  relatively young, term life insurance is generally the least expensive way to go  because it provides “pure coverage”; you build no cash value in the policy.  (Note that the cost of term insurance goes up as you grow older.) Term insurance  provides protection for a specific number of years, with the death benefit paid  to your beneficiaries if you die during the policy’s term. When the term ends,  so does your coverage, unless you renew the policy.

On the other hand, whole life policies and investment-linked life insurance provide protection  over your entire life. For younger people, whole life insurance is more  expensive than term. But the premiums generally are fixed, so as the years go  by, it can become less expensive. Cash values and interest accumulate in these  policies are tax-deferred, and you can borrow from the cash  value.

Disability Protection and Personal  Accident Insurance

Like life insurance planning, disability  insurance planning is based on your particular needs, circumstances, and  resources. In addition, you may want to include long-term care insurance in your  financial plan to help preserve your assets for your family in the event you  suffer a prolonged illness. Don’t forget about personal accident (PA) insurance too.

Health Insurance and Medical  Card

Also consider healthcare provisions for  medical treatment. A medical card can help  protect you against the costly medical expenses and ensures comprehensive  coverage in medical, surgical and hospital costs, ambulance fees and other  related medical charges.

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Care your family? How to protect your family and your health from illness and unexpected accident? Protect your business and employees from sickness, injury and loss of income? Having unprotected health and insecure future is frightening, however  it is possible to protect your health and future income with a good  medical and health insurance policy in Malaysia.
Type of Medical and Health Insurance provided by Malaysia Insurance Company
Medical  Insurance, Health Insurance, Medical Care Insurance, Medical Card  Admission Benefits insurance, Hospitalisation Insurance, Surgical fees and Anesthetist fees Insurance coverage, Specialist Consultant, Surgeon and Physician expenses Insurance coverage, Accident Income Insurance, Accident Disablement Insurance, Accident Medical Expenses Insurance Accidental Insurance,  Traveling Medical Expenses Coverage Insurance, Traveling Accident Expenses Coverage  Insurance, Disablement Insurance or Dread Disease Insurance as it is  commonly known, is the most basic form of protection for individual or Group or Employees Benefits. It prevents you  and your family from having to pay for expensive hospital procedures  should an accident, illness or disability occur in Malaysia or oversea  when you and  traveling.
Getting A Malaysia Medical Insurance Policy Can Be Affordable Easy Or Extremely Expensive………..
Getting a suitable medical insurance policy is not an easy task as it requires knowing the various medical insurance coverage and medical insurance policies available.
Picking up an unsuitable medical insurance policy arranged by inexperience insurance agents can be very expensive and leave you uncomfortable. That is why selecting a good insurance agent is SO IMPORTANT.
With an experience  and knowledgeable medical insurance senior advisor from MMI, who can  assist you the right, affordable and comfortable Malaysia Medical and  Health Insurance policy, you can have comprehensive and suitable medical and health insurance protection for yourself, your family, your income  or your business.
Where Are The Trusted and Experiences Medical Insurance Senior Advisor?
MMI management teams have more than 23 years of “hard ground” experiences in medical and health insurance industry.
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During these solid 23 years of “hard ground” experiences, we “MMI” have developed wide range  of Malaysia Medical and Health Insurance product suits for Malaysian.
These solid years of experience has earned MMI a reputation of  ” THE  LARGEST MALAYSIA MEDICAL AND HEALTH INSURANCE ADVISORY ORGANISATION”. MMI have many successful medical and health insurance schemes with  proven track record and in the process of arrange many more new medical  and health insurance products.

MMI have a team  of young, trusted, experience, qualified and dynamic team in nationwide and are prepared to take upon any new challenges with the ever changing landscape of the medical and health insurance industries.
MMI provided medical and health insurance professional training course and having experienced help desk support officer, friendly customer  services officer and prompt service claim support officer at MMI head  office and nationwide.
MMI registered associate members have at least have more than five years experience in  medical and health insurance policy. And they have acquired medical  insurance knowledge at leading insurance companies. In fact, most of  them are attached to prestigious insurance companies in Malaysia.
In addition, MMI registered associate members have a proven track record of servicing more than 100,0000 clients  or policy holders in Malaysia Medical and Health Insurance coverage  since year 1989.

MMI have more than 300 registered associate members at Nationwide is your Trusted and Experienced Medical Insurance senior advisors.

The Quick And Easy Way To Find An Trusted and Experienced And Responsible Medical Insurance senior advisor In Malaysia. Only at Malaysia Medical Insurance Organisation (MMI)………….
Information To Find Your Ideal Medical and Health Insurance senior advisor:
1) Expectation Of The Customer (You and Your Family)
To quickly find the most suitable medical and health insurance policy that is suitable and affordable based on your age, needs expectation, income and health profile? Every customer has different expectations and MMI senior advisor will recommend the most suitable medical and health insurance policy that can meet or even exceed your expectations.
2) Medical Insurance Upgrade Or Purchase
Do not have a medical insurance policy yet? You can contact MMI Head Office at no cost to you. Or even upgrade your current medical and health insurance policy to add more coverage for better peace of mind.
MMI “Providing the care you deserve”
MMI are the Best “Medical Insurance Organisation” In Malaysia……
Travel to the future confidently, rest the uncertainties on the shoulders of the insurance companies and start living passionately. There is an electrifying confidence after you are properly protected…
After the insurance policy, you and your family will enjoy life and have a peace of mind and stop worrying about “what if illness or bad accidents happen…”. Live life to the full! Yes, you can buy peace of mind…!
MMI believe in a long term relationship with our customers. Every customer matters and we continue to guarantee your satisfaction after every confirmed sale.
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About Us…………
Introducing Malaysia Medical Insurance Organisation (MMI) …………………

During these solid 23 years of “hard ground” experiences, we “MMI” have developed wide range of Malaysia Medical and Health Insurance product suits for Malaysian.
These solid years of experience has earned MMI a reputation of  ” THE LARGEST MALAYSIA MEDICAL AND HEALTH INSURANCE ORGANISATION”. MMI have many successful medical and health insurance schemes with proven track record and in the process of arrange many more new medical and health insurance products.

MMI have a team of young, trusted, experienced, qualified and dynamic team in nationwide and are prepared to take upon any new challenges with the ever changing landscape of the medical and health insurance industries.
MMI provided medical and health insurance professional training course and having experienced help desk support officer, friendly customer  services officer and prompt service claim support officer at MMI head  office and nationwide.
MMI registered associate members have at least have more than five years experience in  medical and health insurance policy. And they have acquired medical  insurance knowledge at leading insurance companies. In fact, most of  them are attached to prestigious insurance companies in Malaysia.
In addition, MMI registered associate members have a proven track record of servicing more than 100,0000 clients  or policy holders in Malaysia Medical and Health Insurance coverage  since year 1989.

MMI have more than 300 registered associate members at Nationwide is your Trusted and Experienced Medical Insurance senior advisors.

Our vision, Mission, Guiding Principles, Core Values & Service Intent Statement
OUR PURPOSE
Our clients come to meet us with their insurance needs. We will fulfill these needs by designing and delivering sound professional advice and provide practical solutions.

They can expect superior value and quality services at all times.
We seek to build and treasure viable long-term relationships with all our clients. If we cannot meet their needs, we will explain why, offer alternatives and work to assure them that we have tried our best.
OUR PHILOSOPHY
We seek to build and have people who are adaptable, balanced, and competent. Just as we value strong and sustainable partnerships with our clients, so it is with our staff and our business associates.

To achieve the sales target and become the Most Knowledgeable and Respectable Insurance intermediary by providing the best coverage to suit our clients need and to provide them sound professional advice before policy inception until claim settlement.
To be the most Organized and Respectable Insurance Intermediary in this region.

The Niche market player with “MALAYSIA MEDICAL INSURANCE SOLUTION SERVICES “. Our service standard are beyond comparison and contract.
OUR VISION
M –  Moving one step ahead and always deliver what we promised.

M –  Managed and committed deliver service.

I  –  Innovative, Professional knowledge and committed to our clients.

MISSION STATEMENT

Together, we are committed.

To serve our customers as a dedicated and responsible medical insurance advisor and medical insurance solutions provider.

To provide our employees with a dynamic work environment that will challenge, motivate and reward them.
In all our journey to excellent, we aspire to set legend in the Malaysia medical insurance industry.
Your Risk, We Advise
Your Claim, We Manage
Your Problem, We Solve
GUIDING PRINCIPLE
Long term benefits should not be sacrificed for short term gains.
VALUES
1. Integrity   2. Being Professional   3. Confront Problems Immediately   4. Pay Attention To Details To Achieve Perfection   5. Be Bold    – Hiring Process    – Product Development    – People Development

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MMI Provided an Insurance Solution Services for Malaysia Medical and Health Insurance Coverage plan or policy as below :
Medical  Insurance coverage,
Health Insurance,
Medical Care Insurance,
Medical Card  Admission Benefits insurance,
Hospitalisation Insurance,
Surgical fees and Anesthetist fees Insurance coverage,
Specialist Consultant, Surgeon and Physician expenses Insurance coverage,
Accident Income Insurance,
Accident Disablement Insurance,
Accident Medical Expenses Insurance  Accidental Insurance,
Traveling Medical Expenses Coverage Insurance,
Traveling Accident  Expenses Coverage  Insurance,
Disablement Insurance coverage,
Dread Disease Insurance coverage,
Above mention medical and health insurance coverage plan or policy is  commonly known, is the most basic form of protection for individual or group workers or employees benefits. It prevents you  and your family from having to pay for expensive hospital procedures  should an accident, illness or disability occur in Malaysia or oversea  when you and  traveling.
Underwritten by Malaysia Insurance company
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CLAIMS ADVICE AND ASSISTANT PROGRAM
Introduction
“MMI” CLAIMS ADVISORY UNIT (MMI-CAU) 索赔咨询单位
The “MMI” CLAIMS ADVISORY UNIT (MMI-CAU) was formed in the year 2010 order to assist “MMI” Insured/Client in their claims matters which scope encompasses the dispensing of advise on insurance and legal related matters, submission of documents to the Insurers and acting as an intermediary between the Insured and Insurer. The main task of CAU is to ensure that both the Insurer and Insured are given the best service by providing the best solution to matters pertaining to claims.
“MMI-CAU” is headed by “MMI” CEO Mr Anthony Chin and assisted by Ms. Anna Sim. “MMI-CAU” handles claims pertaining to several classes which are individually handled by specific, designated persons.
“MMI” Claim Unit team members lead by Ms Veronica Yap will handles claims with regards to the Individual and Group Hospitalisation & Surgical Insurance Schemes.

The primary task of “MMI-CAU” is to maintain efficiency and an optimum service standard in the process of claims handling. Procedures are to be strictly adhered to in order to ensure that deadlines are met particularly in relation to Insurers who are compelled to conform with ISO standards. It is the responsibility of “MMI-CAU” to ensure that the Insured parties are regularly updated on the claims status in order to keep them informed on the progress of their claims.

There is currently in place, a proper reporting system to the Insured parties, the Insurer as well as the Management team. This system has been designed with the purpose of creating a more pro-active working environment. With this system in place, it enables the Insured parties as well as the Insurers to be handled in a professional manner whilst simultaneously maintaining a cordial relationship with both parties.

“MMI-CAU” is geared towards providing the best claims services to both the Insured as well as the Insurer. The objective of “ACPG-CAU” is to ensure that both the Insurer as well as the Insured are satisfied with the decision pertaining to the claim. Hence, under the circumstances, regardless of whether or not claims are settled, it is always necessary to provide a proper explanation which is substantiated and justified with facts in order to avoid any uncertainty, disputes and challenges pertaining to the same.
The mission of “MMI-CAU” is to be the ” ‘Most Efficient, Effective and Reliable Department for Insurance Claims’.
The vision of “MMI-CAU” is to be the ‘Solution Provider for All Types of Insurance Claims’.

 

 

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“MMI CAU” 12 points Claims Service Standard (CSS)
01) Pay immediate attention to a loss. 02) Documentation & Standardize claims procedure. 03) Priority of claims (Not applicable for non liability claims) 04) Policy advise, condition & coverage (coordination). 05) Coordination with property & liability (if any) surveyor. 06) Insurer’s Interest 07) Our Company Interest e.g. additional premium, reinstate of loss, additional premium for under insurance. 08) Pay attention to customer’s opinion / view and to provide claims advise. 09) Future business (assistance case) 10) Claims status and immediate response to status of loss, withdrawal. 11) Claims analysis during renewal (loss ratio) 12) Our customer’s satisfaction.
“MMI” Claim Unit Helpline
“MMI” Claim Careline (office hours): + 603   – 9286 3323.
“MMI” 24 hours Claim Notification on
SMS, Whatsapps, Wechat,Viber, Line : + 6011 – 1223 9838
“MMI” Claim Fax services (office hours) : + 603   – 9282 3232
“MMI” Claim Email Support / enquiry / claim notification :
claim@medicalinsurance.com.my
“MMI” Claim Skype Account : medicalinsurance.my (during office hours).
“MMI” Office Hours, Monday to Friday 9.00am until 5.30pm.

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Why You should registered as MMI Associate Member?
Who is MMI ?
MMI is Your Trusted, Experience and The Largest Medical and Health Insurance Solution Provider in Malaysia since year 1989.
MMI management teams have more than 23 years of “hard ground” experiences in medical and health insurance industry since year 1989.

During these solid 23 years of “hard ground” experiences, we “MMI” have developed wide range  of Malaysia Medical and Health Insurance product suits for Malaysian.
These solid years of experience has earned MMI a reputation of  ” THE  LARGEST MALAYSIA MEDICAL INSURANCE ORGANISATION”.